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Privacy Policy

We deeply value your privacy and want you to feel secure about how we handle your personal data. This Privacy Policy is designed to transparently and simply explain how we collect, use, and protect the information you provide us. We want you to make informed decisions, so we invite you to read this document carefully.

In our processing, we comply with the requirements of privacy legislation. This means, among other things, that:

  • We specify clearly the purposes for which we process personal data.
  • Our aim is to limit the collection of personal data only to those personal data necessary for legitimate purposes.
  • We first seek your explicit consent to process your personal data in cases required.
  • We take appropriate security measures to protect your personal data.
  • We respect your right to access your personal data or have it corrected or deleted, upon request.

By accepting this Privacy Policy, as a USER, you give your informed, explicit, free, and unequivocal consent for the personal data provided through the website to be included in our database.

This Privacy Policy applies only to the data you provide within the website and not to data obtained by third parties or provided by you on other websites, even when these are mentioned or linked by this website.

1. Data Controller

AI Content Labs is responsible for the processing of the user’s personal data.

2. Applicable Legal Framework

The activity of this website is subject to the Peruvian legal framework for data processing; we have also taken as a reference compliance with the applicable regulations in the European Union. These are detailed below:

3. Personal Data Processing

3.1 What is personal data?

Personal data is any information related to an identified or identifiable natural person. Different pieces of information, which collected can lead to the identification of a particular person, also constitute personal data.

Personal data that has been de-identified, encrypted, or pseudonymized, but can be used to re-identify a person, remains personal data and falls within the scope of the GDPR.

Personal data that has been anonymized in such a way that the individual is not or no longer identifiable, is no longer considered personal data. For the data to be truly anonymized, the anonymization must be irreversible.

3.2 How do we use your information?

The data is collected to:

  1. Provide and maintain our Service, including monitoring.
  2. Manage access to system features, based on your membership level.
  3. For the development, fulfillment, and execution of contracts between you and us through the Service.
  4. To contact you by the different registered means and send you information about our application (products, services, updates).
  5. To inform you about benefits, such as offers, discounts, promotions, among others; provided you have given your explicit consent.
  6. To attend and manage your requests.
  7. We may use your information to develop and display content and advertising (and work with third-party providers to do so) tailored to your interests or location and measure its effectiveness.
  8. We may use your information to assess or carry out a business transfer, such as a merger, divestiture, restructuring, reorganization, dissolution, or another sale or transfer of some or all of our assets. Your Personal Data in our possession are among the transferred assets.
  9. We may use your information to develop and display content and advertising (and work with third-party providers to do so) that is tailored to your interests or location, and to measure its effectiveness.
  10. We may also use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing, and your experience.

3.3 What types of data are collected?

In general, the personal data collected is stored for the purpose explained in the point above.

The collected data are identifying and correspond to a reasonable minimum to carry out our activities. In particular, at no time are specially protected data collected.

The legitimacy for the collection of these data arises from the express consent that the user grants at all times, marking the acceptance box of this privacy policy that appears in all places where personal data is collected.

The information we collect is as follows:

  • Your name and surname: We request your name and surname to be able to register you in our membership system; as well as to be part of our subscriber list.
  • Your email address: Simply essential to be able to communicate with you.
  • Membership-related data: To access our membership system, you must register information such as username, password, and we also record events such as registration date, transactions, and memberships.
  • Usage data: Automatically collected when using the service. These data may include information such as your IP address, browser type, version, the pages of our service that you visit, time spent on those pages, and other data. When using the service through a mobile device, we may also collect certain information automatically, such as the type of mobile device you use, your mobile device’s unique ID, your mobile device’s IP address, your mobile operating system, the type of mobile internet browser you use, and unique device identifiers.

3.4 ā€Third-Party Services Information

You can create an account and log in using Google’s third-party service. If you decide to register with us or give us access through a third-party service, we may collect personal data that is already associated with that account, such as your name, email address, and profile picture. If you decide to provide such information and personal data, during registration or otherwise, you are giving us permission to use, share, and store it in a manner consistent with this privacy policy.

3.5 Automated Communications

Within the automated communications we perform on the web, we have:

  • The user registration process.
  • Login process.
  • Password recovery process.

3.6 Where are your personal data stored on this website?

Due to the nature of this activity, the personal data of this website are stored in:

  • Servers: Vercel. You can review their privacy policy.
  • Servers: Digital Ocean. You can review their privacy policy.
  • Servers: Azure. You can check their privacy policy.
  • Servers: Banahosting. You can verify their privacy policy.
  • Database: PlanetScale. You can check their privacy policy.
  • Registration service: Axiom.co. You can verify their privacy policy.
  • Web analytics: Google Analytics. You can check their privacy policy.
  • We accept payments through Paddle. When processing payments, some of your data will be passed to Paddle, including information necessary to process or support the payment, such as the purchase total and billing information. We do not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their privacy policy.

3.7 Use of Third-Party Services

Our service allows users to generate content using different artificial intelligence providers. To do so, users must register their API keys from the chosen provider in our interface in the API Keys section. We act as an integration platform and securely store these API keys.

Users have full control over their API keys at all times. If a user decides not to share their API keys with us, they may choose not to provide them. Additionally, if a user has already provided their API keys but wishes to stop sharing this information, they can delete their API keys at any time from the API Keys section.

Please note that to use our platform, you must have an account with the selected artificial intelligence provider and accept their terms and policies. We do not share any user data with these providers beyond what is necessary for content generation based on user instructions.

Lastly, it is important to highlight that each artificial intelligence provider has its own privacy policy and data management. Therefore, we strongly encourage our users to review the privacy policies of artificial intelligence providers before providing their API keys:

3.8 Data Accuracy

The user is solely responsible for the veracity and accuracy of the data they register. The website is exempt from any kind of responsibility in this regard.

As a user, you must guarantee the accuracy and authenticity of the personal data provided, providing complete and correct information in the various data collection forms.

3.9 How long are these data kept?

There is no predetermined expiration date for the collected data. Personal data are deleted at the request of the interested parties.

4. Cookies

Cookies are small text files that are placed on your computer by websites you visit. Websites use cookies to help users navigate efficiently and perform certain functions. Cookies that are necessary for the website to function properly can be set without your permission. All other cookies need to be approved before they can be set in the browser.

  • Strictly necessary cookies. Strictly necessary cookies enable basic functionality of the website, such as user login and account management. The website cannot be used properly without strictly necessary cookies.

5. Anti-spam Policy

The website is completely against the sending of unsolicited commercial communications and any type of behavior or manifestation known as «spam,» also declares itself committed to the fight against such abusive practices.

Therefore, the website guarantees the user that under no circumstances will the personal data collected on the website be transferred, shared, transferred, or sold to any third party, unless the interested party expressly desires it.

For the same reasons, the registration process will not be used to register third-party email addresses without the explicit consent of the interested parties. The website implements as a measure to counter these practices a prior email verification before confirming registration, except in cases where a third-party provider is used.

If a user continues to receive communications from this website without having registered, or without having given their explicit consent to such registration, they can request the cessation of the shipments by the means indicated in the email.

Emails sent as part of the member registration process will only be used to send information related to the service you have purchased, such as sending you information about your account and subscriptions. This may include payment receipts, password reset emails, and payment reminders.

The user can contact us at any time by email at [email protected], both to communicate what happened and to request the immediate deletion of their data from our system.

6. Security Measures

At AI Content Labs, communication between the user and the server is carried out with encrypted data using the HTTPS protocol, which represents the highest degree of protection for user confidentiality that can be implemented at present.

7. User Rights

The user can exercise their rights of access, rectification, cancellation, and opposition to the provider at any time.

To facilitate the exercise of these rights, marketing communications by email will provide instructions on how you can request the immediate deletion of your personal data from the database of our email provider.

You can also email us directly to the address: [email protected].

We commit to executing all these rights within the legal maximum period of 10 business days. In practice, we will do it much sooner, as we have no interest in having your data if you do not wish it.

It is important to specify, in relation to the management of the data associated with AI Content Labs’ Social Profiles, the exercise of the right of access, will depend on the functionality of the social network and the possibilities to access the information about the user profiles. Regarding the rights of access and rectification, we recommend that it can only be satisfied in relation to that information that is under our control.

7.1 Access

The right of access is the right of the affected person to obtain information about whether their own personal data are being processed and the purpose of the processing, as well as the information available about the origin of such data and the communications made or planned of the same.

Under no circumstances will these data be transferred, shared, transferred, or sold to any third party.

7.2 Rectification

The right of rectification consists of the interested party being able to request the modification of data that turns out to be inaccurate or incomplete.

7.3 Cancellation

This is the right of the affected party to have data that turns out to be inappropriate or excessive deleted, and is closely related to the so-called ā€œright to be forgottenā€.

7.4 Opposition

The right of opposition allows individuals to refuse that their personal data are processed, or to request that such processing be stopped, especially in situations where their consent is not required. This applies, for example, in the context of commercial profiling or when decisions affecting them directly are made based solely on automated analysis of their data.

7.5 Portability and no limitation of processing

This right consists in that you can ask us for your data in a structured, commonly used, and machine-readable format, provided it is technically possible to satisfy your request.

This means that you can ask us for your data in usual office formats like Excel or CSV, for example.

7.6 Right to be Forgotten

The right to be forgotten is a concept of the GDPR that affects, above all, websites that publicly expose your data, that is, websites like social networks and the various Google platforms.

Applied in our case, it is specified in the right to delete your data.

8. Minors

Our website does not contain content aimed at minors, and it is not our intention to collect personal data from minors.

Therefore, we request that minors do not send us any personal data. To register, the consent of their parents or guardians to process their personal data will be mandatory.

Warning: If you are a minor, and you have not obtained the consent of your parents, you cannot register on the web, so we will proceed to deny your request if we have evidence of it.

9. Third-Party Web Services

As a service to our visitors, our website may include hyperlinks to other sites that are not operated or controlled by us. Therefore, AI Content Labs does not guarantee, nor is responsible for the legality, reliability, usefulness, truthfulness, and timeliness of the contents of such websites or their privacy practices. Please be aware that their privacy practices may differ from ours before providing your personal information to these websites.

10. AI Content Labs for Google Sheetsā„¢

AI Content Labs for Google Sheetsā„¢ commits to comply with Google API Services User Data Policy, including its Limited Use requirements. All information obtained from Google APIs is used and transferred in accordance with these policies. For more information, see Google API Services User Data Policy.

11. Modification of the Privacy Policy

We reserve the right to introduce changes to this privacy statement. It is recommended to consult this privacy statement regularly to be aware of any changes. Additionally, we will actively inform you whenever possible.

12. Contact Information

For questions or comments about our privacy policy and this statement, contact us by email: [email protected].

Last update, March 1, 2024.