The purpose of these general conditions is to expressly regulate the conditions applicable to the contracting processes carried out by the users âClientsâ of our service offered by AI Content Labs through its website.
These conditions will remain in force and will be valid as long as they are accessible through the website, without prejudice to the fact that AI Content Labs reserves the right to modify, without prior notice, the general conditions, as well as any of the legal texts found on said website. In any case, access to the Web after its modification, inclusion, or replacement implies the userâs acceptance of it.
The client is subject to the general conditions in force at each of the moments of making the corresponding contract, it being not possible to hire any service without the prior acceptance of these general conditions of contracting.
1. Participants
The process of electronic contracting through the website https://www.aicontentlabs.com/ will be carried out between the âClientâ and âAI Content Labsâ.
During this statement, we will refer to ourselves as âAI Content Labsâ, âthe Webâ, âthe Websiteâ, âusâ, âthe providerâ.
âClientsâ of the website will be considered the consumers who are natural persons, who register using the established form, completing their name and surname, email, and password, and have made the corresponding payment to access the product. The Client is 18 years of age or older. The Company does not allow individuals under the age of 18 to use the Service. In these conditions, we may also refer to the âClientâ as âYouâ or âuserâ.
By purchasing our membership, the âClientâ indicates that they have read and agree with the conditions detailed on this page.
Any access to our premium content without having previously obtained the status of âClientâ is strictly prohibited, at the same time obliging to leave said place.
2. Right of Exclusion
AI Content Labs reserves the right to deny or withdraw access to the portal or the services offered without the need for prior notice, at its own request or that of a third party, to those users who violate these Membership Conditions.
3. Service Features
The service consists of access to our web platform for a previously contracted period of time.
AI Content Labs is a content generation platform based on artificial intelligence that stands out for its ability to integrate with multiple AI providers using API keys. This allows you to personalize and choose specific AI models to create unique content.
It is essential to add AI provider API keys for AI Content Labs to function. The platform acts as an orchestrator of AI technologies, needing these keys to access the AI models that generate the content.
AI Content Labs integrates with a wide range of leading AI providers in the industry to offer you maximum flexibility in content generation. Among which we can mention: OpenAI, AI21Labs, Anthropic, Google, Aleph Alpha, Stability, among other services.
You will only have access to the service while the subscription remains valid. Upon termination, such access will be lost.
4. Pricing Policy
AI Content Labs reserves the right to change its prices at any time before accepting an order.
In case the prices change after accepting an order due to circumstances beyond our control, we will communicate these changes to the customer as soon as possible, offering the option to confirm the order at the new price or cancel it without any additional cost.
4.1 Subscription Plans
Customers can view the available subscription plans at https://www.aicontentlabs.com/, which include:
- Basic: $19 USD/month. Includes 1000 AI credits per month, unlimited AI usage with your own API key, access to multiple AI providers, additional services like SEO and scraping, community library of prompts and workflows, 6-month text history, 7-day multimedia history, file organization in folders, and Google Sheets integration.
- Team: $39 USD/month. Includes 5000 AI credits per month, all Basic plan features, 1-year text history, 1-month multimedia history, batch workflow execution, Google Sheets integration, and up to 2 users (with the option to add more for $9 USD each). Additional credits cost $9 USD per 1000 credits.
- Enterprise: Custom pricing. Includes all features from the Team plan, custom limits, and priority support. To subscribe to this plan, please contact our sales team.
You can cancel your subscriptionâs automatic renewal at any time from your account settings page or by contacting our support team directly.
4.2 Free Trial
We may offer a free trial period for a limited time. You may also be asked to enter your billing information to sign up for the free trial. These details will be used for billing purposes after the free trial period expires. If you cancel your subscription before the free trial period expires, you will not be charged.
At any time and without prior notice, we reserve the right to modify the terms and conditions of the free trial offer, or cancel the free trial offer.
4.3 Subscription Process
The electronic contracting process will be divided into 3 phases.
First Phase.â Once on the plans page, you can choose the one that best suits your needs.
Second Phase.â Subsequently, you will be redirected to the registration page where, after requesting your user data, you can make the payment through Paddle.
Third Phase.â After making the payment, you will receive an email with the payment information and your registered data. This can take up to 1 hour to arrive, but it usually happens minutes after the payment is made. If you do not receive an email after this period of time, please write to us at [email protected].
5. Payment Method
By selecting to use our service, you agree to the specified price and payment for the service, which we may update from time to time. The Provider may add new services with additional fees, or change the fees and charges for existing services at any time and at its sole discretion. Payments will be made through Paddle.
At Paddle, you can pay using a credit card and other available means. Payment is processed by Paddle, so the transaction is governed by their terms and conditions.
Payments are subject to validation and authorization checks by our payment provider. If we do not receive the required authorization, we will not be responsible for any delay or non-delivery of your order.
We reserve the right to refuse or cancel your payment at any time for any reason, including, but not limited to:
- Service not available.
- Incorrect descriptions or prices for the service.
- Incorrect orders.
- Suspicion of fraud or an unauthorized or illegal transaction.
6. User Account
If you wish to place an order on this service, you may be asked to provide certain information relevant to your order, including, without limitation, your name, surname, email, and password.
You represent and warrant that the information you provide to us is true, correct, and complete.
By submitting such information, you grant us the right to provide the information to third-party payment processors to facilitate the completion of your order.
It is the sole responsibility of the user to maintain the security of their account. We strongly recommend using «strong» passwords (a combination of upper and lower case letters, numbers, and symbols) and not sharing access credentials with third parties. In case of detecting any security breach or unauthorized use of your account, it is imperative to inform us immediately. We are not responsible for any loss caused by unauthorized use of your account.
7. Generated Content
Our service allows you to generate content using various AI providers. You are responsible for the content you generate, whether it is created directly by you or by any third party using your account. This includes its legality, reliability, and appropriateness.
You can view the current list of available providers on our platform at: https://www.aicontentlabs.com/integrations
For content generated using AI credits provided by AI Content Labs, it is strictly prohibited to create harmful content, including but not limited to: adult content, graphic violence, hate speech, promotion of illegal drugs, or any other material that violates our responsible use policy. We reserve the right to suspend access to specific AI models at any time without prior notice if inappropriate use is detected.
You are also responsible for complying with the terms of use of any AI providers you connect through your account. AI Content Labs does not provide any guarantee regarding the rights to the content generated. Those rights are governed by the terms established by each AI provider.
8. Intellectual and Industrial Property
AI Content Labs itself or as an assignee, owns all intellectual and industrial property rights of its website, as well as the elements contained therein (by way of example, and not exhaustive), includes content (except those generated by the user on the platform), programming, software, color combinations, structure and design, selection of the materials used, computer programs necessary for its operation, access and use, etc.), property of AI Content Labs or its licensors. All rights reserved.
Within our platform, users may use content protected by copyright. It is the userâs responsibility to ensure that they have the necessary right to use such content within the platform, respecting the intellectual property rights of third parties.
Any use not previously authorized by AI Content Labs will be considered a serious breach of the intellectual or industrial property rights of the author.
The USER must refrain from deleting, altering, bypassing, or manipulating any protection device or security system that was installed on the pages of AI Content Labs.
To make any comments regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the web, you can do so by sending an email to [email protected].
8.1 Prohibition of Joint Purchases or Piracy
We face an illegal practice carried out by several people who group together to acquire a digital service or product to afford the final price. In this case, it would consist of making the payment by a single person for the product, but whose access facilitates the rest of the people who have carried out this practice, accessing the product several people with the same password and email.
We remind you that it is strictly forbidden to share the service for use with more people. Each account is personal and non-transferable, reserving as many civil and criminal actions as we have to safeguard our rights.
Those users responsible for copyright infringements, carrying out practices contrary to the regulations, such as holding joint meetings, sharing users, accesses, resources, or membership materials through links hosted on other platforms or uploaded to a cloud for download, as well as the creation of groups in applications to facilitate such videos, promoting this type of practice, will be immediately expelled from the membership without the right to any economic refund.
9. Disclaimer of Liability
The Web declares that it has adopted the necessary measures that, within its possibilities and the state of technology, allow the correct functioning of the Website, as well as the absence of viruses and harmful components.
However, it cannot guarantee the technical continuity of the Website, the absence of failure or interruptions of service, nor that the Website will be available or accessible one hundred percent of the time for reasons beyond the control of https://www.aicontentlabs.com or due to fortuitous causes or force of circumstances, viruses, computer attacks, or actions of third parties that cause the total or partial impossibility of providing the services as well as other unpredictable causes such as the incorrect functioning of the internet.
9.1 Disclaimer of Liability for our products
The Web does not grant any warranty nor is liable, in any case, for damages of any kind that may arise from access or use of our service. Among others, and as an example and not limitation, AI Content Labs is not responsible for the following circumstances:
- The lack of availability, maintenance, and effective operation of the Website or its services or Contents, excluding, to the maximum extent permitted by current legislation, any liability for damages of any nature that may be due to the lack of availability or continuity of the operation of the Website and the Contents enabled in it.
- Errors that may exist in the Contents or the correction of any defect that may occur.
- The lack of usefulness of the Website or the Contents.
- The existence of viruses, malicious or harmful programs in the Contents.
- Poor service or any problem that has arisen with the companies that provide the services.
- The reception, obtaining, storage, dissemination, or transmission, by the Users, of the Contents.
- The non-compliance with the terms of use of the artificial intelligence providers.
- The illicit, negligent, fraudulent use, contrary to the terms of these Conditions of Use, or in good faith, of the Website or its Contents, by the Users.
AI Content Labs may temporarily suspend and without prior notice, the accessibility of the Website due to maintenance, repair, update, or improvement operations. However, whenever circumstances allow, the Provider will notify the User, with sufficient advance, of the planned date for the suspension of the services.
Therefore, we can, without prior notice, change the Service, stop offering the Service or some of its functions, both for you and for all Users in general, or create limits on the use of the Service. We may terminate or temporarily suspend your access to the Service without prior notice and without liability of any kind, for example, if, in our sole discretion, you violate a clause of this Agreement, or for no reason at all.
After termination, for or without reason, this Agreement remains binding on you. If your account is terminated for any reason, you must obtain written authorization from the website before you can create a new account. If you attempt to create a new account without such authorization, the Provider may permanently ban you from accessing the Service. You cannot have more than one active account at the same time without the written consent of the Provider in each case. If such consent is granted, you cannot share the content without prior express written permission from us.
9.2 Content Backups
We do not guarantee that data loss or corruption will not occur.
Content backups may be damaged if the Content is corrupted before the backup is made or if it changes during the time the backup is made. The Company will provide support and attempt to fix any known or discovered problem that may affect the content backup, but you acknowledge that the Company has no responsibility related to the integrity of the content or the inability to successfully restore the content to a usable state. You agree to maintain a complete and accurate copy of any content in a location independent of the service.
10. No Warranty
The service is offered âas isâ and âas availableâ. You use the service at your own risk. To the maximum extent permitted by applicable law, the service is provided without warranties of any kind, either express or implied, for example, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
Without limiting the foregoing, AI Content Labs, the Provider, its affiliates, and its licensors do not warrant that the Content is accurate, reliable, or correct; that the service will meet your requirements; that the service will be available at any particular time or location, uninterrupted, or secure; that any defects or errors will be corrected; or that the service is free of viruses or other harmful components. We do not guarantee that it will work with all web browsers or devices.
Contents downloaded or otherwise obtained through the service are downloaded at your own risk, and you will be solely responsible for any damage or data loss that such downloads or use of the service may cause to your computer system or mobile device.
11. Refund
We offer a money-back guarantee during the first 5 days of subscription. To achieve this, just email us at [email protected], so we can issue it.
We will suspend your Subscription and send you a refund. Your refund request must be received within 5 days from the date and time the subscription began. Although some refunds may be instant, it may take from 5 to 10 business days for the refund credit to appear on your credit card statement.
If proper notification is not received and your credit card is subsequently charged, you will not receive a refund.
12. Indemnification
You agree to defend, indemnify, and hold harmless https://www.aicontentlabs.com, the seller, and its subsidiaries, agents, licensors, directors, and other affiliated companies, and their employees, contractors, agents, officers, and directors from all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (for example, but not limited to, attorneyâs fees) arising from (i) your use and access to the service, for example, data transmitted and content or received by you; (ii) your violation of this Agreement, for example, but not limited to, if you violate any of the representations and warranties above; (iii) your infringement by you of any third-party rights, for example, but not limited to, privacy, publicity, or intellectual property rights; (iv) your infringement by you of applicable laws, rules, or regulations; (v) any claim or damage that arises from the Content, the Multimedia Stock Elements or any content that is shared through your account; or (vi) other accesses and uses of the Service by another person using your username, password, or other security codes.
If AI Content Labs suffers damages or claims related to the use you give to the content, account, or use of the Service or if you violate these terms, the laws, or other individual rights, you are responsible for all costs.
13. Processing of Personal Data
AI Content Labs is committed to protecting the privacy and personal data of our users, strictly complying with the Peruvian legislation on the protection of personal data and the General Data Protection Regulation (GDPR) of the European Union.
For more information on how we collect, use, and protect your personal data, we invite you to consult our Privacy Policy.
14. Causes for Subscription Cancellation
The cancellation of the subscription may occur at any time by either party.
You are not subject to conditions of permanence with AI Content Labs if you are not satisfied with our service. You can cancel your account at any time; however, there are no refunds for cancellation.
AI Content Labs may terminate or suspend all services contracted with us immediately, without prior notice or liability, if you fail to comply with the conditions set out here.
Upon dissolution of the contract, your right to use the services will cease immediately.
The following will be causes for dissolution of the contract:
- The falsehood, total or partial, of the data provided in the process of contracting any service.
- Altering, bypassing, reverse engineering, decompiling, disassembling, or altering in any way the security technology provided by AI Content Labs.
- False and unfounded opinions with the aim of discrediting the owner of the products or services purchased.
- Any breach established throughout the conditions.
- Carrying out practices contrary to current regulations.
The dissolution implies the loss of your rights over the contracted service, specifically the withdrawal of access to information and applications on the web platform, without the right to any economic refund.
15. Dispute Resolution
In the event of any discrepancy or dispute related to the service, we will first try to resolve the matter informally. If a satisfactory solution is not reached, the parties agree to submit to mediation or arbitration before resorting to judicial proceedings, thus seeking a more agile and less costly resolution for both parties.
16. Applicable Law and Jurisdiction
The relationship between AI Content Labs and the CLIENT shall be governed by the current Peruvian regulations and any controversy shall be submitted to the Courts and Tribunals of Peru, unless the applicable Law provides otherwise.
17. Contact Information
For questions or comments about our terms and conditions, or any other inquiry, please do not hesitate to contact us via email at [email protected]. We are committed to responding to all inquiries in a timely and effective manner.
Last update, March 1, 2024.