Terms and Conditions

The purpose of these general conditions is to expressly regulate the conditions applicable to the contracting processes carried out by the “Clients” users of our service offered by AI Content Labs through its website.

These conditions will remain in force and will be valid for as long as they are accessible through the website, all without prejudice to the fact that the AI Content Labs reserves the right to modify, without prior notice, the general conditions as well as any of the texts legal entities found on said website. In any case, access to the Web after its modification, inclusion and / or substitution, implies acceptance of the same by the user.

The client is subject to the general conditions in force at each of the moments of making the corresponding contract, not being possible to contract any service without prior acceptance of these general contracting conditions.

1. Participants

The electronic contracting process through the website https://www.aicontentlabs.com/ will be carried out between the “Client” and “AI Content Labs”.

During this statement, we will refer to ourselves as the “AI Content Labs”, “the Web”, “the Website”, “we”, “the provider”.

Consumers who are natural persons, who register using the established form by filling in their first and last name, email and password, and have made the corresponding payment to access the product will be considered “Client” of the website. Client is 18 years of age or older. The Company does not allow persons under the age of 18 to use the Service. In these conditions, we can also refer to the “Client” as “You”, “your”, “user”.

By acquiring our membership, the “Client” indicates that he has read and agrees with the conditions detailed on this page.

Any access to our premium content without having previously obtained the status of “Client” is strictly prohibited, forcing yourself at the same time to leave said place.

2. Right of Exclusion

AI Content Labs reserves the right to deny or withdraw access to the portal and / or the services offered without prior notice, at its request or by a third party, to those users who fail to comply with these Membership Conditions.

3. Service Features

The service consists of access to our web platform for a previously contracted period of time.

In our web platform you will be able to connect the API keys of the following artificial intelligence providers: OpenAI, AI21Labs, Cohere, Aleph Alpha and Muse; to generate content.

You will only have access to the service as long as the subscription remains valid. Upon termination, such access will be lost.

4. Price Policy

AI Content Labs reserves the right to change its prices at any time before accepting an order.

The prices quoted may be changed by the company subsequent to accepting an order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the company. In that event, you will have the right to cancel your order.

4.1 Subscription Plans

The customer will be able to review the subscription plans available at https://www.aicontentlabs.com/, which are:

  • Pro Monthly: $12.
  • Pro Annual: $120.
  • Team Monthly (5 user seats): $49.
  • Team Annual: (5 user seats): 480.
  • Lifetime Deal (1 user seat): $149.

You may cancel your subscription renewal through your account settings page or by contacting us.

4.2 Free Trial

We may offer a free trial period for a limited time. You may also be asked to enter your billing information to sign up for the free trial. These details will be used for billing purposes after the free trial expires. If you cancel your subscription before the free trial expires, you will not be charged.

At any time and without prior notice, we reserve the right to modify the terms and conditions of the free trial offer, or cancel the free trial offer.

4.3 Subscription process

The electronic contracting process will be divided into 3 phases.

First Phase.- Once inside the plans page, you can choose the one that best suits your needs.

Second Phase.- Subsequently you will be redirected to the registration page where, after requesting your user data, you can make the payment through PayPal.

Third Phase.- After making the payment, you will receive an email with the payment information and your registered data. This can take up to 1 hour to arrive, but generally occurs within minutes after payment is made. If you do not receive an email after this period of time, please write to us at amendez@aicontentlabs.com.

5. Payment method

By selecting to use our service, you agree to the specified price and payment for the service, which we may update from time to time. The Provider may add new services with additional fees, or change the fees and charges of existing services at any time and at its sole discretion. Payments will be made through PayPal.

At PayPal, you can pay using credit card and other available means. Payment is processed by PayPal, so the transaction is governed by their terms and conditions.

Payments are subject to validation checks and authorization by our Payment vendor. If we do not receive the required authorization, we will not be responsible for any delay or non-delivery of your order.

You can find information about the conditions of use of PayPal in the following link: Conditions of Use of PayPal.

We reserve the right to refuse or cancel your payment at any time for any reason, including but not limited to:

  • Unavailable service.
  • Incorrect descriptions or prices for service.
  • Incorrect orders.
  • Suspected fraud or an unauthorized or illegal transaction.

6. User Account

If you wish to place an order on this service, you may be asked to supply certain information relevant to your order including, without limitation, your first name, last name, email, and password.

You represent and warrant that the information you supply to us is true, correct, and complete.

By submitting such information, you grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of your order.

You are solely responsible for the activities that take place on your account, and you must keep your account password safe. We encourage you to use “strong” passwords (passwords that include a combination of upper and lower case letters, numbers and symbols) for your account. You must not give other people permission to access or use the Service with your username, password or other security codes. Likewise, if you detect any security breach or unauthorized use of your account, you must inform us immediately. We are not responsible for any loss caused by the unauthorized use of your account.

7. Generated content

Our service allows you to create content using different artificial intelligence providers. In that sense, you are responsible for the content you generate, including legality, reliability, and appropriateness, whether done so by you or any third person using your account.

Likewise, you are responsible for the proper use of the access given by the providers, as well as for the compliance with their terms of use.

All content generated by you on our tool is governed by the rights established by each provider. You are solely responsible for protecting those rights.

8. Intellectual and Industrial Property

AI Content Labs by itself or as an assignee, owns all intellectual and industrial property rights of its website, as well as the elements contained therein. By way of example, but not limited to, includes content (except for those generated by the user on the platform), programming, software, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by AI Content Labs or its licensors. All rights are reserved.

Any use not previously authorized by AI Content Labs will be considered a serious breach of the author’s intellectual or industrial property rights.

The USER must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of AI Content Labs.

To make any comments regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the web, you can do so by sending an email to amendez@aicontentlabs.com.

8.1 Prohibition of Joints or Piracy

We are faced with an illegal practice carried out by several people who group together to acquire a digital service or product to cost the final price. In this case, it would consist of making the payment by a single person for the product, but whose access facilitates the rest of the people who have carried out this practice, accessing the product by several people with the same password and email.

We remember that it is strictly forbidden to share the service for use with more people. Each account is personal and non-transferable, reserving us how many civil and criminal actions to assist us to safeguard our rights.

Those users responsible for copyright infringements, carrying out practices contrary to the regulations, such as carrying out joint meetings, sharing users, accesses, resources, and / or membership materials through links hosted on other platforms and / or uploaded to a cloud for download, as well as the creation of groups in applications to facilitate said videos, promoting this type of practice, you will be immediately expelled from the membership without having the right to any economic refund.

9. Disclaimer of Responsibilities

The Web declares that it has adopted the necessary measures that, within its possibilities and the state of technology, allow the correct functioning of the Web site as well as the absence of viruses and harmful components.

However, it cannot guarantee the technical continuity of the Website, the absence of failure or service interruptions, nor that the Website will be available or accessible one hundred percent of the time for reasons beyond the control of  https://www.aicontentlabs.com  or fortuitous causes and / or force majeure, viruses, computer attacks and / or actions of third parties that cause the total or partial impossibility of the provision of services as well as other unforeseeable causes such as the incorrect functioning of the internet.

9.1 Disclaimer of Liability for our products

The Web does not grant any guarantee nor is it liable, in any case, for damages of any kind that may arise from accessing or using our service. Among others, and by way of example and not limitation, AI Content Labs is not responsible for the following circumstances:

  1. The lack of availability, maintenance and effective operation of the Website and / or its services or Contents, excluding, to the maximum extent permitted by current legislation, any liability for damages of any nature that may be due to the lack of Availability or continuity of the operation of the Website and the Contents enabled in it.
  2. Errors that may exist in the Contents or the correction of any defect that may occur.
  3. The lack of usefulness of the Website or the Contents.
  4. The existence of viruses, malicious or harmful programs in the Contents.
  5. Bad service or any problem that has arisen with the companies that provide the services.
  6. The reception, obtaining, storage, diffusion or transmission, by the Users, of the Contents.
  7. Non-compliance with the terms of use of artificial intelligence providers.
  8. The illicit, negligent, fraudulent use, contrary to the terms of these Conditions of Use, or in good faith, of the Website or its Contents, by Users.

AI Content Labs may suspend temporarily and without prior notice, the accessibility of the Website due to maintenance, repair, updating or improvement operations. However, whenever circumstances permit, the Provider will notify the User, sufficiently in advance, of the scheduled date for the suspension of services.

Therefore, we may, without prior notice, change the Service, stop offering the Service or some of its functions, both to you and to all Users in general, or create limits on the use of the Service. We may temporarily or permanently terminate or suspend your access to the Service without prior notice and without liability of any kind, for example if, in our sole discretion, you violate a clause of this Agreement, or for no reason. Upon termination, for or without reason, this Agreement remains binding on you. If your account is terminated for any reason, you must obtain written authorization from the website before you can create a new account. If you try to create a new account without such authorization, the Provider may permanently veto you from accessing the Service. You cannot have more than one active account at the same time without the Provider’s written consent in each case. If such consent is granted, you may not share the content without express prior written permission from us.

9.2 Content Backups

We do not guarantee that no loss or corruption of data will occur.

Content backups may be damaged if the Content becomes corrupted before the backup is performed or if it changes during the time the backup is performed. The Company will provide support and attempt to fix any known or discovered problems that may affect the content backup, but you acknowledge that the Company has no liability related to the integrity of the content or the inability to successfully restore the content to a usable state. You agree to maintain a complete and accurate copy of any content in a location independent of the service.

10. No guarantee

The service is offered “as is” and “as available”. You use the service at your own risk. To the fullest extent permitted by applicable law, the service is provided without warranties of any kind, explicitly or implicitly, for example, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Without limiting the aforementioned, https://www.aicontentlabs.com, the Provider, its affiliates and its licensors do not guarantee that the Content is accurate, reliable, or correct; that the service meets your requirements; that the service is available at any time or place, uninterruptedly or securely; have defects or errors corrected; or that the service is free of viruses or other harmful components. We do not guarantee that they will work with all web browsers or devices. The contents downloaded or obtained in other ways through the service are downloaded at your own risk, and you are solely responsible for any damage or loss of data that such downloads or use of the service may cause in your computer system or mobile phone device.

11. Refund

We offer a money-back guarantee for the first 5 days of subscription. To do so, just email us to amendez@aicontentlabs.com, so we can issue it.

We will suspend your Subscription and send you a refund. Your refund request must be received within 5 days from the date and time the subscription started. Although some refunds may be instantaneous, it may take 5-10 business days for the refund credit to appear on your credit card statement.

If proper notification is not received and your credit card is subsequently charged, you will not receive a refund.

12. Indemnification

You agree to defend, indemnify and hold harmless https://www.aicontentlabs.com, the vendor and its subsidiaries, agents, licensors, directors, and other affiliated companies and their employees, contractors, agents, directors, and directors of all claims, damages, obligations, losses, liabilities, costs, or debts and expenses (for example, but not only, attorneys’ fees) arising from (i) your use of and access to the service, for example transmitted data and content or received by you; (ii) your breach of this Agreement, for example, but not limited to, if you breach any of the foregoing representations and warranties; (iii) the infringement by you of any rights of third parties, for example, but not only, privacy rights, of publicity or of intellectual property; (iv) the infringement on your part of the applicable laws, rules, or regulations; (v) any claim or damage arising from the Content, the Stock Multimedia Elements or any content that is shared through your account; or (vi) other accesses to and uses of the Service by another person using your username, password, or other security codes.

If AI Content Labs suffers damages or claims related to the use that you give to the content, account, or use of the Service or if you violate these terms, the laws, or other individual rights, you are responsible for all the costs.

13. Processing of Personal Data

The website complies with current Peruvian legislation on the protection of personal data, as well as includes compliance with the provisions of the General Data Protection Regulation (RGPD).

For more information on the protection of personal data, see our Privacy Policy.

14. Causes for Subscription Cancellation

Subscription cancellation can occur at any time by either party.

You are not bound by conditions of permanence with AI Content Labs if you are not satisfied with our service. You can cancel your account at any time; however, there are no refunds for cancellation.

AI Content Labs may terminate or suspend all the services contracted with us immediately, without prior notice or liability, if you do not comply with the conditions set forth herein.

Upon dissolution of the contract, your right to use the services will cease immediately.

The following will be causes of dissolution of the contract:

The falsity, in whole or in part, of the data provided in the process of contracting any service.
Alter, circumvent, reverse engineer, decompile, disassemble or alter in any way the security technology provided by the AI Content Labs.
False and unfounded opinions with the aim of discrediting the owner of the products or services purchased.
Any breach established throughout the conditions.
Carrying out practices contrary to current regulations.

The dissolution implies the loss of your rights over the contracted service, specifically the withdrawal of access to information and applications on the web platform, without having the right to any economic refund.

15. Disputes Resolution

If you have any questions or disputes about the service, you agree to first try to resolve them informally by contacting us.

16. Applicable Law and Jurisdiction

The relationship between the AI Content Lavs and the CLIENT will be governed by current Peruvian regulations and any controversy will be submitted to the Courts and Tribunals of Peru, unless the applicable Law provides otherwise.

17. Contact details

For questions and / or comments about our terms and conditions, please contact us by email: amendez@aicontentlabs.com.

Last Update, September 12, 2022.